This page is written as an approachable, practical companion to Trezor.io/start. If you just unboxed a Trezor hardware wallet, you’ve chosen a robust tool for self-custody of crypto assets. Throughout this guide we’ll use headings (H1 → H5) to keep the content scannable and usable. The goal: get you secure and confident with your device in under an hour, while providing deeper references if you want to learn more.
When you unbox your Trezor, inspect the packaging for tamper-evidence. Genuine devices come sealed and accompanied by a recovery card and a short start leaflet. If anything looks tampered with, contact official support immediately via the link above.
Always download software and firmware updates from the official channels. Fake installers can steal your funds. Use the links above that point to the official domain and verify TLS (padlock) in your browser. Trezor Suite is the official desktop app; many users also use web-based wallet interfaces that support Trezor devices.
Follow the guided installer. When connecting your device for the first time, the device screen will show prompts — confirm they match the application on your computer. Never accept unfamiliar prompts.
Firmware updates improve security and add features. Back up your recovery seed before updating. The update process is mostly automatic: follow on-screen prompts and never interrupt a firmware write once started.
If the computer fails to detect the device, try a different USB cable or port and ensure any browser extensions that block USB are disabled. The support link above contains step-by-step help.
The recovery seed (12–24 words) is the cryptographic key to all funds controlled by your Trezor. Guard it like a bank vault combination. Never store the seed in cloud notes, photos, email, or on a computer. Consider using a stainless steel backup if you want fire and flood protection.
Write the words clearly on the provided recovery card. Confirm spelling and order — the order matters. If you used a passphrase (additional optional security) document the passphrase method carefully; losing the passphrase loses access even if you have the seed.
After setup, practice a recovery on a spare device or using an official recovery simulator to ensure your seed restores the wallet. Do not test recoveries on a device that holds funds unless you understand the risk.
Hardware wallets like Trezor are powerful because they isolate private keys. But user choices matter. Follow these practices to keep funds safe:
The passphrase acts as a 25th word — it’s not stored on the device and must be remembered. It’s extremely useful but also a single point of loss if forgotten. Consider secure password managers that support offline-only secrets, or memorize carefully.
Store your device in a safe when not in use. Don’t leave it connected to shared computers. Consider a safe or bank deposit box for long-term storage of spare devices or steel backups.
Scammers often impersonate official support. Official support will never ask for your seed or private keys. If someone requests your seed, it’s a scam — stop and report it using the official support link above.
Trezor works with many wallets and services. Choose reputable integrations and prefer open-source projects with active communities. When connecting, check that the domain is correct and that the wallet asks only for public key information from your device — never your seed.
Official desktop app for managing accounts, sending transactions, and installing firmware.
Many wallets (web and desktop) offer Trezor support. Always prefer wallets with strong reviews and community audits.
Some exchanges allow hardware wallet custody for withdrawals — check their security docs before linking an address.
If you’re a developer, the official developer resources explain how to integrate Trezor support into apps securely.
Create more than one hardware device from the same seed to have a cold backup in a separate location. This reduces risk from theft, fire, or local accidents. Keep devices physically separated.
Shamir's Secret Sharing allows splitting the seed into multiple parts. Use this only if you understand the math and secure storage requirements — it adds complexity but can improve resilience.
Advanced users can benefit from coin control to reduce privacy leakages and manage transaction fees. Many wallet interfaces expose coin control features when used with a hardware wallet.
If you run into trouble, official support is the right first stop. The community forums, official blog, and knowledgebase contain helpful tutorials and announcements.
If you believe you discovered a security vulnerability, responsibly disclose it to the maintainers. Do not publicly post exploit details until resolved.
Subscribe to the official blog or follow verified channels for firmware and software announcements. This reduces the chance of being surprised by important security updates.
Hardware wallets are a powerful way to take control of your crypto. With careful setup, secure backups, and prudent habits, you can significantly reduce the risk of loss. This colorful start page was crafted to be actionable — use the 10 quick links above to jump to official flows and tutorials.